A glance at American Piercing Systems- Studex
American Piercing Systems (PTY) Ltd. is the exclusive importer of genuine STUDEX piercing products and allergy free earrings and currently supplies the whole of Southern Africa. Their major client base consisting of pharmacies, jewellery shops, beauty salons, and accessories stores.
Realising the need for improvement
Although American Piercing Systems was already one of the leaders in its industry, the company was struggling to get orders placed in a timely and efficient manner and management wanted to make sure that the sales team was functioning at maximum capacity. After realising the need for a comprehensive sales management system, Managing Director, John Manolakis, spent 3 years looking for the best provider and through a process of trial and error. Finding the right solution can be a difficult task, as there are many factors to take into account. Essential features include user-friendliness, instant feedback and reporting, offline capability, and Flexibility. After testing other mobility solutions, Manolakis eventually opted for Honeybee, as it checked all these boxes and more.
Adoption of Honeybee
Honeybee immediately allowed management to identify areas where there was waste by letting management keep a tighter eye on day to day operations. It also eliminated the challenge of timely order placing, as sales representatives could now instantly push orders through, straight from the field. Within a month of using Honeybee the company started to see positive results. Manolakis, explains that sales operations have been “more organized and has given management a set of eyes on the ground to better implement improvements in these operations”.